Privacy Policy
Last updated: 2025-01-15
Stone & Ember Pizzeria (we, us, our) operates a pizzeria service at neutralcommonslink.xyz and is committed to protecting the privacy of our customers and visitors. This policy explains how we collect, use, disclose and safeguard your information when you visit our site and place orders for delivery or pickup. By using our services, you agree to the practices described in this policy.
Information we collect
We may collect personal identification information that you voluntarily provide when ordering or contacting us, such as your name, delivery address, phone number, and payment details. We also automatically collect certain information about your device and browsing actions when you interact with our site, including: - IP address, device type, browser, and operating system - Pages viewed, time spent on site, and referring/exit pages - Cookies and similar technologies to identify you and store preferences
How we use your information
Your information is used to process orders, communicate about orders or inquiries, and improve your experience on our site. This includes: - Processing payments and delivering orders to the correct address - Verifying your identity to prevent fraud and protect your security - Personalizing content and offers, and conducting analysis to improve menu options and service - Sending promotional materials only if you opt in to receive them
Cookies and tracking technologies
We use cookies and similar technologies to recognize returning customers, understand how you interact with our site, and improve our services. You can manage cookie preferences through your browser settings. Disabling certain cookies may limit features such as staying logged in or remembering your recent orders.
Sharing your information
We may share your information with trusted third-party service providers who help us operate the site, process payments, and deliver orders. We require these partners to protect your information and only use it for specified purposes. We may also disclose information if required by law or to respond to legal claims, or to protect the rights, property, and safety of Stone & Ember Pizzeria, our customers, or others.
Data retention and security
We retain your information as long as necessary to fulfill the purposes described in this policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, and destruction. Nevertheless, no online method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your rights
You may request access to, correction of, or deletion of your personal data held by us, subject to certain exceptions. You may also have the right to data portability and to object to or restrict certain processing of your information. To exercise these rights, contact us at +44 20 7946 0123 or through the channels available on our site. We will respond within a reasonable timeframe and in accordance with applicable law.
Children's privacy
Our site is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child under 16 has provided us with personal data without parental consent, we will take steps to remove such information promptly.
International transfers
Your information may be transferred to and processed in countries outside your country of residence, including those with different data protection laws. We take steps to ensure that such transfers are compliant with applicable data protection requirements, including implementing appropriate safeguards.
Data controller and contact information
The data controller for your information is Stone & Ember Pizzeria at 12 Pizza Lane, London, SW1A 1AA, United Kingdom. If you have questions about this policy or your data, please contact us at +44 20 7946 0123 or visit neutralcommonslink.xyz for more details.
Changes to this policy
We may update this policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will notify you by updating the policy on our site and adjusting the last updated date above.
Choice and consent
By using our site, placing orders, or providing information to us, you consent to the collection, use, and sharing described in this policy. You may withdraw your consent at any time by contacting us, but please note that withdrawing may affect your ability to use certain features of our service, such as online ordering or delivery.
Payment and currency
All payments are processed in £ at the time of order. We do not store sensitive payment data beyond what is required to complete the transaction and ensure a secure checkout experience.
Third-party services
Our site may include links to third-party services (for example, payment processors or delivery partners). We are not responsible for the privacy practices of those services. We encourage you to read their privacy policies before providing personal data.
Data accuracy
We strive to keep your information accurate and up-to-date. You can review and update your account information through your profile on our site, or by contacting us using the details above.
Note: This policy is written for a Pizzeria context and aims to be clear about how we handle your information while ensuring compliance with applicable data protection laws. For any questions about how we handle your data at Stone & Ember Pizzeria, please contact us at +44 20 7946 0123 or visit neutralcommonslink.xyz.